Trends
Latest Trends
5 ways MPS providers can build customer loyalty and reduce churn
Quocirca’s MPS Customer Loyalty Report reveals that 60% of organisations plan to change provider at the end of their contract.
3 data-driven strategies for the print industry
Data-driven strategies are key to building competitive advantage in the print industry. Quocirca’s Data Innovation Opportunity 2023 report discusses how print manufacturers and their channel partners can better harness data analytics to build new products and services and ultimately create longer term customer relationships.
Cloud print ISVs to watch in 2023
Cloud print ISVs to watch in 2023. When evaluating cloud print management solutions, there are a range of choices from both traditional print manufacturers and ISVs.
How is online buying impacting the MPS sector?
Quocirca's MPS Buying Habits report reveals that managed print services (MPS) customers are turning to online ecommerce channels to purchase printers for their remote workforce. Are MPS providers missing out on opportunities created by the growing preference for...
Print Industry Trends and Predictions 2023
In 2023, the print industry will remain vulnerable to the impact of economic uncertainty, the energy crisis and supply chain disruption. The Great Resignation is turning into the Great Layoff, creating a further shift in employer and employee dynamics. Although remote and hybrid working will not disappear, 2023 may see a wider return to the office, which could help improve print volume recovery.
The UCaaS opportunity for managed print services providers
UCaaS is emerging as a key opportunity for MPS channel partners to capture new opportunities amidst a print market that is in decline. One UCaaS vendor that is expanding its presence in the MPS market is Intermedia.
Canon Europe advances its information security strategy
Canon Europe is raising the bar on information security, helping businesses mitigate the risks associated with information security and today’s threat landscape by expanding its portfolio of products and services. Canon has deepened its focus on delivering a holistic...
Will the energy crisis lure remote workers back to the office?
Quocirca's forthcoming Future of Work 2025 survey found that 36% of respondents were working from home (WFH) and 56% would only choose the office as an occasional meeting point. But with energy costs set to rise by 80% in October, many remote workers are contemplating...
Mind the gap: public and private sector disparity in cybersecurity
Amidst increasingly sophisticated cyber attacks and a constantly shifting threat landscape, cyber security partnerships across the private and public sector are essential in tackling these threats. This need for stronger collaboration between the two sectors was a...
Proptech and print: natural bedfellows for the sustainable office?
Whilst the pandemic brought the issue of climate change to the fore, to some degree, the economic impacts stalled companies’ sustainability efforts. Now, as business gets back to normal, the race is on to meet corporate commitments to reduce carbon emissions and wider...
The Print Sustainability Imperative
Quocirca’s Sustainability Trends 2022 report reveals that net zero goals are giving new impetus to improving the sustainability of the print infrastructure. Print manufacturers must turn commitments into action amidst growing customer, employee and investor pressure....
The metaverse office and hybrid collaboration
The metaverse promises to create an immersive, interactive and shared digital world that brings together mixed reality – augmented reality (AR) and virtual reality (VR) – along with 3D holographic avatars, digital twins (digital 3D replicas of physical assets) and...
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Analytics: How MPS providers can unlock strategic value
Managed Print Service (MPS) providers have a significant opportunity to leverage the wealth of...
