MyQ Celebrates Milestones and Product Enhancements
December 18, 2024
Article, Artificial Intelligence, Cloud print, Future of work, Trends
Print and document management specialist MyQ has reached two major product milestones with its MyQ Roger mobile app, marking four years since its launch in November 2020 and passing 1 million downloads on Google Play. The company celebrated this moment by introducing new AI capabilities to MyQ Roger. Hot on the heels of this achievement, the company has released version 10.2 of its on-premise and private cloud print management solution, MyQ X, with expanded functionality and a simplified user experience.
MyQ history
MyQ’s suite of document and print management solutions is designed to offer users a straightforward, simple way to work with documents in a manner that suits them. It was originally developed by the Januš Company, a hardware distributor, as a tool for its customers. Because of the success of the product, Martin Januš, Radek Tetik, and Jakub Ahmadyar founded the MyQ software brand as a separate entity in 2007, acting on their realisation that traditional print management software and systems were heavily biased towards large-enterprise customers. They focused on a user-centric approach using intelligent automation to design print and document management software that meets the needs of all users, from the smallest businesses through the mid-market to large enterprises.
Over time, MyQ has adapted and innovated its solution to respond to the flexibility and security requirements of changing workplace environments and meet the needs of increasingly mobile workers who want to do more with documents. The latest enhancements to MyQ Roger and MyQ X reflect this continuing journey/process.
MyQ Roger
MyQ Roger is designed to empower users to self-serve by printing and defining scanning workflows and helping them work more efficiently. It is a 100% public cloud platform targeted at companies that are, or are planning to be, fully digital and scan significantly more than they print. Features include one-click access to OCR scan workflows, which users can define to fit their specific document processes. MyQ Roger can be used as an affordable substitution for traditional print solutions in most businesses requiring maximum flexibility and security.
AI integration adds a new dimension to the solution. MyQ has moved rapidly to integrate emerging AI tools into MyQ Roger. The latest release integrates with ChatGPT to offer rapid document digitisation and analysis. Users can take a photo of their document, and MyQ Roger’s OCR engine will recognise and refine the text. Users can then instantly summarise the document’s content and translate it into another language using the ChatGPT integration. In common with other MyQ Roger workflows, the integration is designed to store these steps as a predefined workflow launched with a single click.
MyQ X
MyQ X is MyQ’s on-premise/private cloud print management solution. It is fully featured and offers a range of customisation and personalisation options, making it suitable for large organisations with high print volumes.
Interface redesign. Version 10.2 features a redesigned interface that the company claims is unique to the market in terms of its modern look and usability. Beneath the surface, the new version has been fundamentally revised, enabling MyQ to launch new features across its multivendor portfolio.
Workflow save function. Another enhancement is the ‘Favourite Actions‘ feature. This allows users to save frequently performed tasks such as printing, copying, or scanning to specific folders so they can be instantly accessed without navigating through multi-stage menus.
Bespoke look and feel facility. The look and feel of the MyQ X interface can now be customised directly from the MyQ web admin portal so administrators can personalise the app’s appearance to the business. Action icons can be changed to support user understanding – MyQ uses the example of substituting a OneDrive logo for a scan-to-OneDrive action. Administrators can also upload their own custom icons, aligning with the company’s brand.
Simplified printer provisioning and WPP support. The latest release automatically installs printers on users’ computers, and centralised print driver management provides complete control through a single pane of glass. This release’s printer provisioning also supports IPPS, ensuring integration with WPP-enabled environments.
In addition to the above, MyQ X 10.2 offers various enhancements, such as Entra ID support for multiple tenants, simplified connections to OneDrive for Business and SharePoint online, and Google Workspace user sync.
Quocirca opinion
The push to cloud print management continues, with 69% of ITDMs already using a cloud print management solution, up from 55% in 2023. Most are currently operating a mix of on-premise and cloud, meaning MyQ’s range of options can meet the needs of most customers.
There is a strong usability focus running through these feature additions. User expectations around GenAI are catered for in the MyQ Roger integration. At the same time, productivity and simplicity are top of the list in the refinements to MyQ X. MyQ demonstrates its ability to wrap around hybrid work-powering apps such as OneDrive, SharePoint, and Google Workspace.
However, administrators are not left out. Simplified printer provisioning is a welcome evolution that will save time and reduce complexity. Since 49% of ITDMs say the IT administrative burden is the top print management challenge, these enhancements will address IT administrators’ needs today.
Quocirca’s most recent podcast featuring MyQ can be found here.
