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Quocirca is a leading independent analyst firm, offering strategic consulting, research and analysis into the impact of technology on businesses and consumers.

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Alleviating Service Desk Blues

Quocirca's Bob Tarzey is speaking at a series of 5 webinars with RES Software. The first is on about how automation can enable labour savings of between 6,000 and 14,500 human resource hours per year by reducing service desk tickets through the predicted delivery of services, and the automation of tasks. For more information and free registration follow this link:

http://www3.ressoftware.com/webinar-automation.html

23/10/2014 READ

Nov 20th: The importance of data

Data is the lifeblood of your company.  From data, information is extracted that leads to knowledge that decisions are made upon.  These decisions create the intellectual property that makes your business a success.  Cloud has impacts on how this pyramid of value operates.

24/10/2014 READ