In this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes speaks with Alex Tatham, Managing Director of leading IT distributor Westcoast Ltd, one of the largest privately-owned UK companies.
Louella and Alex discuss how Westcoast has performed over the past year, distribution excellence in the changing market, and opportunities for resellers to become true MSPs.
Key topics covered include:
– How agility has proven to be key to Westcoast’s success, helping the company grow by 25% over the past year, shifting 4 million devices
– Alex’s view on the commercial print market and how Westcoast will form a ‘centre of gravity between vendors and partners as the market adapts over the coming year
– How Westcoast applies a ‘narrow and deep’ philosophy to vendor partnerships to ensure high service quality and a strong customer-centric approach
– Thoughts on the Tech Data/Synnex merger and market consolidation impacts on Westcoast and the distribution market
– The concept of value-added distribution and why resellers must become MSPs
– Home printing and supply chain challenges and the ongoing trend to upgrade home printers
– How Westcoast is supporting sustainability across its business
– The role distribution plays in the Cloud and the success of the Westcoast Cloud business, which will generate £100 million of services in 2021
– The future outlook for Westcoast in supporting growth in the UK technology market
For more information about Westcoast, visit www.westcoast.co.uk
Distribution excellence in the changing market - Westcoast
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