In the Spotlight with Quocirca

The definitive video podcast on digital disruption in the print industry

Join print industry leaders and Quocirca’s director, Louella Fernandes, as we will lift the lid on the key trends impacting the industry. Our ‘In the Spotlight’ podcast series will discuss how industry players must adapt to address the convergence of print and digital technologies in the hybrid workplace. We will be covering analytics, cloud, channel disruption, cybersecurity, IoT, the smart connected workplace, sustainability and more.


Thank you to the following vendors for supporting the ‘In the Spotlight’ video podcast series.


The UCaaS opportunity for the MPS channel

In this episode Louella talks to Philippe du Fou, Intermedia Sales Director, EMEA, about how MPS providers can build their capability in the Unified Communication as a Service (UCaaS) space.

Transforming a global and iconic brand

In this episode Louella talks to Deena LaMarque Piquion, CMO, Xerox to discover the challenges and opportunities of having a 116-year old iconic global brand.

Forest Positive Printing with PaperCut

In this episode Louella is joined by Jamie McClunie, Marketing Manager at PaperCut. Jamie explains the value of B Corp for businesses aiming to ensure they are successful environmentally and socially as well as commercially.

Evolving Security Priorities

In this episode, Quentyn Taylor, Canon EMEA Product & Information Security and Global Incident Response Senior Director and Louella Fernandes, Director of Quocirca discuss the factors driving infosecurity today and where print security fits in. He explains how Canon is making the experience of its internal security team available to customers and highlights the role of positive user training in strengthening a company’s cyber resilience. The shift to hybrid working and deployment of zero-trust principles is also explored in light of the developments Quentyn expects to see in the cyberthreat landscape over the coming year.

Advancing sustainability through digital transformation

Sylvie Thomas, Head of Sustainability Policies & CSR for Lexmark Europe Middle East & Africa (EMEA) joins Louella Fernandes director of Quocirca to discuss best practices for enhancing sustainability through digitisation.
In this episode we discuss how circular principles are being applied to the print industry. We hear about Lexmark’s holistic approach encompassing sustainable design, efficient use, responsible reuse, refurbishment and recycling. Sylvie explains Lexmark’s involvement in the C-Servees project, its approach to reverse logistics, the application of blockchain and how Lexmark is leveraging synergies between digitisation and sustainability.

Innovating the Employee Experience

In this episode Louella Fernandes, Director of Quocirca is joined by Paul Birkett, Head of Digital Services at HP to discuss software innovation and the opportunity around employee experience and engagement. Paul reveals the powerful potential of data analytics derived from managed print services (MPS) to deliver insight into employee behaviour and satisfaction, and why the industry should view data as a crucial business asset in a hybrid workplace.

Innovating in a Mature Market

In the final episode of series three of In the Spotlight with Quocirca, discover how Xerox is innovating in a mature market and creating customer value. Tracey explains how new businesses divisions focused on areas such as 3D printing, IoT and circular economy are striving to solve societal issues, while in the traditional print market security, flexibility, and resilience are key customer objectives.

Transforming print and capture to the cloud

In this episode Simon and Louella discuss Vasion’s approach print and capture transformation in the cloud. We hear how a cloud-based solution through a single platform provides flexibility and scalability, addressing CIO priorities for accelerated digital transformation.

The sustainable, human-centric workplace

Rod and Louella discuss Kyocera’s strategy for developing its complete digitisation ecosystem post-pandemic, and explore his views on finding the right balance in hybrid working. The podcast also looks at how Kyocera is helping channel partners extend conversations from the traditional MPS environment into other specialist IT areas, and the role of MSP partnerships. Finally, Rod explains Kyocera’s sustainability approach and how it is helping channel partners engage with customers on the issue.

Accelerating As-a-Service Enablement

Colin Bosher, Group CEO of EKM Global discusses how the company is supporting managed print services (MPS) through remote service automation and driving the opportunity for the channel to move up the value chain into IT services.

The IT Services Opportunity

In this episode Aurelio Maruggi, CEO of Apogee, a wholly owned HP subsidiary, talks about how Apogee has moved ahead of the curve to transition to providing Managed IT Services, highlighting the scale of the opportunity and how the business plans to secure market share, innovate and drive growth.

Channels to IT Services Success

In this episode of In the Spotlight with Quocirca, I am joined by Jason Cort, European Director of Product Planning and Marketing at Sharp Europe. We discuss Sharp's move into the IT Services Market, its Audio Visual business and how it is working with channel partners to extend their value beyond print.

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