Switch from paper systems to IT but keep to the business process script: Mobile technologies have become cheaper to buy and have greater performance, functionality and capacity than ever before. This can encourage over-complicated products to be used for mobile applications. These will have higher direct costs in maintenance, support or training, and higher indirect costs from the unnecessary complexity of the user experience. This is especially noticeable in the automation of simple, traditionally paper-based, processes. Done well, the use of appropriate mobile technology can pay dividends, but beware the pitfalls. ...
06/04/2009 | Light_touch_firm_impression_-_final.pdf | VIEW
Voice and data communications are taking up an increasing amount of organisations' budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items. It is too simplistic to make blanket cuts or restrict use and opting for cheap alternatives may lead to a loss of business value. A better approach is needed for managing telecoms expense, so what best practices should companies adopt to meet their total communications needs and avoid unnecessary costs ...
11/04/2008 | Total telecoms expense management_optimised.pdf | VIEW
Much of the discussion around modern IT still revolves around purely technical aspects of a given platform, leaving many business people in the dark as to what true value of a new technical architecture actually is. With businesses being run by process – not by technology – a new approach has to be taken: one that starts with the business imperative, drills down to the business process and then uses technology - increasingly from outside sources – to enable and facilitate the business tasks that are the basic building blocks of business value. ...
06/07/2010 | Star Taking IT to Task May 2010 final v3.pdf | VIEW
In many cases, the enterprise application has become a major constraint on a business. As web services, service oriented architectures and cloud comoputing come more to the fore, there will be a move towards a far more open, functional construct - the composite application aimed at facilitating tasks and processes. ...
15/10/2010 | The death of the enterprise application.pdf | VIEW
Quocirca published a report earlier this year that took a top down approach on how an organization is run by process, not by application. However, it’s clear that organizations are very bad at being able to define a process, and therefore need to break things down into tasks. ...
29/10/2010 | global etm process.pdf | VIEW
IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint. Old-style approaches to computing, looking at particular applications for specific areas, one application per server and platforms engineered for peak usage are beginning to look too costly and inflexible to meet today’s business needs. ...
02/11/2010 | Romonet October 2010 final.pdf | VIEW
Is the increasing focus on cloud something that requires a complete technology rethink, or is it a logical evolution of where IT was already going? ...
11/11/2010 | DCD London November 2010 web.pdf | VIEW
The pace of change in the business world means that technology has to be equally fast paced to support the business. Is it possible to provide this support with existing means - or can cloud be brought to bear to give the needed flexibility? ...
02/03/2011 | Can cloud create a more dynamic organisation.pdf | VIEW
Not for profit (NFP) organisations have to be seen to be “cleaner than clean” – and providing full visibility to all expenses across the organisation is a critical need. ...
09/06/2011 | Concur NFP June 2011 final.pdf | VIEW
Despite fears of being replaced by robots or computers, the terms that twenty-five years ago described the use of IT in different professional sectors were less about substitution and more about support. Programmers used computer aided software engineering (CASE) tools, doctors used computer aided tomography (CAT) scanners and engineers used computer aided design and manufacturing (CADCAM) systems. ...
02/09/2011 | QUO computer aided.pdf | VIEW
