Companies have to remain competitive, but the recent years of prosperity have made this less of a driving need in many industries. Most organisations think they can outperform their rivals, and many believe that their approach to IT can play a significant part in this. There is a link between the performance and capabilities of the IT function and overall business performance, but not everybody is aware of this, or takes advantage of it. ...
15/04/2009 | Recession blues final.pdf | VIEW
It is all too easy when faced with bad news about economies in recession to get depressed. Doom and gloom spreads like an oil slick, so it is no wonder that many advocate a positive attitude. This is fine, but has to go beyond the resurrection of the 30s war slogan "Keep calm and carry on" that has become a recent popular addition to T-shirts, mugs and the like. Times may be tough, but business and commerce will still need to go on, and those companies that survive and thrive tend to have a positive attitude that tries to exploit all assets at their disposal, and that includes technology. ...
22/04/2009 | Positive thinking, not wishful thinking.pdf | VIEW
Even when facing challenging economic times, businesses still need to communicate and rely on technology to connect with customers, partners, suppliers and their own employees. Cutting back on communications spending will have a negative effect in a long downturn. It will leave any business that does so with fewer options when conditions improve and at a disadvantage compared to competitors that continue to invest. However, there are 10 steps that can be taken to grow the value and use of communications, while controlling costs. ...
08/08/2008 | Comms efficiency final.pdf | VIEW
Voice and data communications are taking up an increasing amount of organisations' budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items. It is too simplistic to make blanket cuts or restrict use and opting for cheap alternatives may lead to a loss of business value. A better approach is needed for managing telecoms expense, so what best practices should companies adopt to meet their total communications needs and avoid unnecessary costs ...
11/04/2008 | Total telecoms expense management_optimised.pdf | VIEW
There is no doubt that many companies, as well as individuals, will look to keep budgets under control throughout 2010, and Quocirca research often shows that the cost of telecoms is among the more difficult to constrain. Organisations and individuals gain corporate and personal value from remote access, internet connectivity, mobile phones and so on, however, increased use means spending rises, even as tariffs come down. ...
17/12/2009 | QUO telco new years res.pdf | VIEW
