The skills mismatch in end-user organisations may be solved as VARs become true services providers
The wastage of human capital in IT operations
There is too much wastage of both human expertise and time in the way IT operations teams are managed. The automation of many mundane processes is possible with the right tools and services, allowing many procedures to be industrialised. Organisations that achieve this will have more time to focus on transformation, innovation and the deployment of new applications.