Unified Communications is evolving to better encompass mobile and social communications. This presentation first given at Connected Business Expo 2014 looks at some of the changes occurring and the impact they might have on organisations and their strategy for making communications more effective.
Collaboration and Communication
This presentation was delivered as part of Collaboration and Communication 2016, an annual event organised by Dennis Publishing. There were a broad range of presenters from many technology vendors, but all echoed the need to focus on people, with user experience and the impact on the business process being key requirements. The collaboration product sector is going through several significant transitions and it is clear that social media, video, mobile and the cloud have all become very important. This presentation takes a look back at how we arrived at the currnet point in the market and a look forward - occasionally tongue-in-cheek - into where collaboration is heading.