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Delivering business transformation

Sunday, June 1, 2014

Some might think it involves handing a seemingly unending flow of budget resources to a burgeoning team of external consultants for nebulous results, and past experience of business process engineering specialists might justify this thinking, but it isn't necessarily right. External specialists might be engaged, but the appetite for change must come from within. To be credible, real business transformation must enable a tangible, non-incremental jump in business capabilities, so that an entire operation is working smarter - stretching imaginations, not resources.